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AI AGENTS / BUILT AROUND YOUR BUSINESS

Meet your next
AI teammates.

Receive the enquiry. Gather the details. Prepare the next step.

Voxelium designs agents that use your service, product and process knowledge to answer routine questions, collect missing information and prepare a clear brief for your team.

THE AGENT STUDIO
An AI team passes the work forwardAn original feminine-presenting Voxelium robot concierge stands beside her desk, walks through an open central aisle and hands a paper to a seated masculine-presenting robot researcher, then returns and sits. The researcher then stands, walks to a feminine-presenting robot coordinator and hands her the paper before returning. Only one person walks at a time. Desks are beside the chairs, outside the walking routes; monitors face their agents. The twenty-eight-second illustration repeats.SHARED WORK / OPEN AISLECONCIERGEUnderstands the askRESEARCHERFinds the contextCOORDINATORReviews the next step
→ YOU / REVIEW & APPROVEAn illustrated workflow. Roles and connections are scoped to your business.
BUSINESS KNOWLEDGE / PURPOSEFUL ACTIONDESIGNED IN MELBOURNE

01 / A USEFUL FIRST TASK

Start where context
makes a difference.

An enquiry comes in. The agent collects the information needed, prepares a brief and passes it to a person to decide what happens next. The same approach can support internal knowledge and lead qualification.

THE QUESTION

“Which service could help with our process?”

ILLUSTRATIVE EXAMPLE · NO LIVE CONNECTIONS
Knowledge
Approved service descriptions, product information and enquiry guidance.
Agent’s role
Ask about the goal, current process and timing. Use approved guidance to answer routine questions and collect missing details.
Prepared output
An enquiry brief with the customer’s need, relevant service, open questions and proposed next contact.
Human handoff
A person reviews the brief and confirms suitability, pricing, scope and commitments.

02 / HOW IT BECOMES YOURS

Grounded in your business.
Configured for the task.

We combine suitable AI models with your approved knowledge, task instructions and agreed workflows. Relevant information can be retrieved from your documents to inform a response.

You decide what the agent may read, what it may do and which steps need approval. Model configuration, tool connections and permissions are defined for each project.

WHEN A PERSON TAKES OVER

Uncertain answers, missing information and exceptions go to a person. Outputs need review, and pricing, scope and commitments follow the approval rules agreed for the workflow.

03 / FROM FIRST TASK TO ONGOING SUPPORT

Build carefully.
Keep it useful.

  1. 01

    Discover the work

    Choose a useful first task, understand the people involved and agree how success will be evaluated.

  2. 02

    Prepare the knowledge

    Organise approved product, service and process documents. Plan access to the tools and information the task needs.

  3. 03

    Test and approve

    Configure model instructions and workflows, test representative questions and exceptions, and agree human approval points before rollout.

  4. 04

    Maintain and improve

    Keep knowledge current, review behaviour and feedback, and refine the agent as your business changes. Ongoing support is scoped around the work.

LET’S DEFINE THE FIRST AGENT

What does your team
answer every day?

Bring a recurring question, a workflow or a set of documents. We’ll explore an appropriate first scope, setup and ongoing support.

Start a conversation
hello@voxelium.ai